Leadership/Advocacy Series: Leading Change by Changing the Way You Lead

Recorded On: 09/02/2015

Overview

Session Description

Leading Change by Changing the Way You Lead is a dynamic presentation around the strategy of adopting an engaging leadership style focused on empowering people and developing an inspiring workplace culture. Sharing real best practices from growing organizations in the healthcare space, Paul Spiegelman founder of BerylHealth, The Beryl Institute, and now Chief Culture Officer of Stericycle, illustrates how to develop a loyal workforce who will in turn provide a more positive patient experience, which in turn will drive revenue back into your organization. The presentation will also cover how you can change the way you lead by honoring the 10 Cs of Culture, obtaining a base line measurement of your organization's engagement through the CultureIQ quiz, and focusing on your people. Leading Change by Changing the Way You Lead is full of success stories that you can make your own and adopt at your healthcare organization.

Learning Objectives

At the completion of this presentation, the participant will be able to:

Describe how engaged employees first and foremost are a driver in an overall patient experience strategy
Discuss how to lead through your mission, vision, values
Describe how to integrate fun into the workplace
Describe how to develop a program to show employees you care
Discuss the importance of getting involved in the community
Explain the importance of hiring for Fit
Describe the value of measuring employee engagement and the return on culture

Presenter

Paul Spiegelman, Chief Culture Officer, Stericycle

Paul Spiegelman is Chief Culture Officer of Stericycle, a NASDAQ listed global services organization with 16,000 employees and is the Founder of BerylHealth and The Beryl Institute. Paul also co-founded the Inc. Small Giants Community, an organization that brings together leaders who are focused on values-based business principles.

As the former CEO of BerylHealth, Paul led a unique, people-centric culture for a company that won nine “best place to work" awards, including the #2 Best Medium Sized Company to Work for in America. Paul was honored with the Ernst & Young 2010 Entrepreneur of the Year award. Paul is a sought-after speaker and author on leadership, employee engagement, entrepreneurship, corporate culture, and customer relationships. He makes frequent radio and TV appearances and writes many articles and columns on culture for business and entrepreneurial trade publications such as Inc. Magazine and Dallas Business Journal. He's written several books on employee engagement and is the New York Times best-selling author of Patients Come Second: Leading Change by Changing the Way you Lead.

Paul practiced law for two years prior to founding BerylHealth. He holds a bachelor's degree in history from UCLA and a law degree from Southwestern University. To learn more about Paul, please visit www.paulspiegelman.com.